Contemporary white Miami estate with a private pool terrace

The Santiago Concierge

Buying in Miami, handled end to end

A white-glove buyer program for discerning and international clients — private access, tour coordination, building due diligence, and a closing concierge who stays with you through settling in.

What the program covers

One senior team, every step of the purchase.

Six white-glove services, delivered by the same senior agents who close $6.2B in South Florida luxury real estate — not a rotating cast of coordinators.

Access

Private & off-market inventory

First-look access to pocket and pre-MLS listings across Fisher Island, Bal Harbour, Brickell, and Coconut Grove — the residences that trade quietly through relationships, not portals.

Access

Pre-construction allocations

Preferred pricing and unit selection at South Florida’s marquee developments before public launch, reserved for pre-qualified Santiago Group buyers.

Guidance

Curated tour coordination

Itineraries built around your calendar and flights — private showings, driver logistics, and a single senior agent as your one point of contact from arrival to offer.

Guidance

Relocation support

Schools, private clubs, marinas, healthcare, and lifestyle introductions for families moving to Miami from New York, São Paulo, London, or Caracas.

Diligence

Building & HOA vetting

We pull reserves, pending assessments, litigation history, insurance posture, and view-corridor risk on every building before you write — so nothing surfaces at closing.

Diligence

Closing & settling-in concierge

Inspections, international wire protocols, title, and utilities coordinated end to end — then a settling-in service that stocks, staffs, and readies the residence for day one.

The buyer journey

Five steps, from first call to first weekend home.

01

Discovery & priorities

A private consultation with Marco and a senior agent to define budget, neighborhoods, view and building preferences, and your timeline — including cross-border tax and financing introductions where relevant.

02

Private access & touring

We open the off-market and pre-construction pipeline, then build a focused touring itinerary. You see the right ten residences, not fifty — often before they reach the MLS.

03

Diligence & offer

Building health, HOA reserves, and comparable analysis in hand, Marco personally structures and leads the negotiation — positioning your offer to win without overpaying.

04

Closing coordination

Inspections, international wires, title, and lender milestones managed against a single tracked timeline, with your concierge resolving issues before they reach you.

05

Settling in

Move-in logistics, vendor introductions, and building onboarding handled after the keys change hands — so your first weekend in Miami feels like home, not a project.

Ready to begin? Call the team directly at (305) 555-0194 or request a private consultation.

Frequently Asked

Buyer concierge — common questions.

Who is the buyer concierge program for?
Primarily out-of-market and international buyers purchasing at $3M and above in South Florida, plus local clients who want a fully managed, discreet acquisition. If you value private access and a single point of contact over a self-serve portal, it’s built for you.
Does the concierge program cost extra?
No. Buyer representation — including private access, tour coordination, building due diligence, and the closing concierge — is provided as part of The Santiago Group’s standard buy-side engagement. Settling-in vendor services are arranged at cost through our trusted Miami network.
Can you really show me off-market properties?
Yes. A meaningful share of eight-figure South Florida transactions never touch Zillow or the MLS. Because we represent both sides of that quiet market, pre-qualified concierge clients routinely see residences weeks before they’re publicly listed — if they’re listed at all.
How do you vet a building before I make an offer?
We review reserve studies, pending special assessments, litigation, insurance and 40-year recertification status, and view-corridor risk from future development. You get a written summary before writing — so HOA surprises don’t appear at closing.
I’m relocating from overseas. Can you coordinate remotely?
Absolutely. Roughly 40% of our buyers are international. We run virtual tours, coordinate international wire protocols, arrange cross-border tax and structuring introductions, and manage the entire closing so you can purchase confidently from anywhere.

Private Listing Alerts

Let’s make your Miami purchase effortless.

Tell us your neighborhoods and price band. A Santiago Group senior agent will open the private pipeline and build your concierge plan.

Prefer to talk it through? Call a senior agent directly:(305) 555-0194